Contact & Infos » Privacy Policy (EN)

Privacy Policy

This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of the 27th of April, 2016, concerning the protection of natural persons with regard to the processing of personal data and free movement of these data (RGPD), to Organic Law 3/2018, of the 5th of December, Protection of Personal Data and digital rights guarantee (LOPDGDD), as well as in what is not contrary to the regulations indicated, to the Law Organic 15/1999, Protection of Personal Data (LOPD) and its development regulations, and/or those that could replace or update in the future.

Our organisation is committed to the privacy of your personal data. The personal data provided are necessary to provide our services and are processed in a lawful, fair and transparent way, ensuring adequate security of them, including protection against unauthorised or illegal processing and against loss, destruction or accidental damage through the application of technical and organisational measures.

In this document we want to offer you, in a transparent and loyal way, all the necessary information related to the processing of your personal data that this organisation makes.

 

I.- RESPONSIBLE FOR THE PROCESSING

IDENTITY: BRIGITTE ERDMAN

C.I.F./N.I.E./PASSPORT: X4836343-H

ADDRESS: Ptda. Biasner 8 B, Benisa 03720 (Alicante)

TELEPHONE: +34 965 058 114

E-MAIL: contact@sunnyholidaysvillas.com

 

Data Protection Certification:

ProCoden_Erdman

 

II.- RECIPIENTS OF THE PERSONAL DATA

1. The personal data provided shall not be subject to any transfer unless it is stated specifically in the specific processes.

2. Optionally, for the contracting of computing cloud services and/or services for the sending of emails, as well as related services, the personal data can be:

  • Transferred to businesses for digital services located within the European Economic Area (EEA) or,
  • Transferred to businesses for digital services located outside the EEA under the protection of the Privacy Shield as they count on means of protection sufficient to guarantee the security of personal data. More information available following this link: https://www.privacyshield.gov/welcome

3. Optionally, to administrations and other organisations when they are required in compliance with legal obligations.

 

III.- LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

In each case of processing of personal data collected concerning yourself, we will inform you of the legal basis that legitimises the processing of your personal data.

 

IV.- RIGHTS

RIGHT TO ACCESS

The right to obtain confirmation of whether or not we are processing personal data concerning you, or not, and, in such case, right of access to personal data and the following information: the purposes of the processing, the categories of personal data in question, the recipients or the categories of recipients to whom the data were communicated or will be communicated. personal, period of conservation or the criteria used to determine this term, the existence of the right to request from the responsible the rectification or suppression of personal data or the limitation of the processing of personal data relative to the interested party or to oppose such processing, the right to present a claim before the Spanish Agency for Data Protection (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries the right to be informed of the appropriate guarantees applied.

RIGHT TO RECTIFICATION

You have the right to request the rectification of your personal data if these are innaccurate, including the right to complete data that is incomplete. We must bear in mind that by providing personal data by any means, guarantees that they are true and accurate and agrees to notify us of any change or modification thereof. Therefore, any damage caused due to a communication of erroneous, inaccurate or incomplete information in the forms of the web, will be the exclusive responsibility of the interested party.

RIGHT TO SUPPRESSION

It is the right to request the suppression of your personal data when, among other assumptions, they are no longer necessary for the purpose for which they were collected, or they are being processed differently or you withdraw the consent. It must be borne in mind that the suppression will not proceed when the processing of personal data is necessary, among other assumptions, for compliance with legal obligations or for the formulation, exercise or defense of claims.

RIGHT TO LIMITATION

You have the right to request that we limit our processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or that we keep them beyond the necessary time when you may need it.

RIGHT  TO WITHDRAW CONSENT

It is the right to withdraw the consent you have provided by checking "I have read and accept the privacy policy" at any time and as specified in the corresponding section "Exercise of rights" or in the specific processing of commercial communications or Newsletter. It must be borne in mind that this right will not be effective if, among other cases, the processing of personal data is necessary for the fulfillment of a legal obligation, the execution and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, it will not affect the legality of the processing based on the consent prior to its withdrawal.

RIGHT TO PORTABILITY

It is the right to receive the personal data that concern you and that you have given us, in a structured format, of common use and mechanical reading, and to transmit them to another responsible, as long as: the processing is based on your consent and is carried out by automated or computerized media.

RIGHT TO OPPOSITION

You have the right to oppose the processing of your personal data on the basis of our own legitimate interest. We will not continue processing the personal data unless we can show compelling legitimate motive for this which overrules your interests, rights and liberties, either for the formulation, the exercising or defence of grievances.

RIGHT TO FILE A CLAIM WITH A CONTROL AUTHORITY

If you suspect that we are processing your personal data incorrectly, you can contact us or you also have the right to file a claim with the Spanish Data Protection Agency (AEPD):

https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

EXERCISING OF THESES RIGHTS

You can exercise your rights by letter to the postal address indicated above or by e-mail contact@sunnyholidaysvillas.com, attaching, in both cases, a copy of your NIF/NIE/Passport or similar document.

V.- PERSONAL DATA PROCESSING.

GENERAL PROVISIONS

The personal data requested in each of the specific processings are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimization.

The personal data requested in each of the specific processings are strictly necessary, the refusal to provide them would imply not being able to provide the requested service.

The communications of the personal data provided in each of the specific processings in some cases are necessary for the execution and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the responsible.

CONTACT FORM

Personal data will be processed to channel requests for information, suggestions and complaints from users or customers.

The legal basis that legitimates the processing of personal data is the express consent when marking "I have read and accept the privacy policy".

The personal data will be kept for a period of two years from the moment they stop being processed, without prejudice to the exercise of the rights that assist them as interested.

COMMERCIAL COMMUNICATIONS FORM OR NEWSLETTER

Personal data will be processed to manage the subscription to our Newsletter, including the sending of personalized information, or not, about our products or services by different means such as telephone, email or SMS. It must be borne in mind that this type of data processing may involve the analysis of your user profile to determine what your preferences are and thus be able to provide you with information that best suits your interests.

You can request the withdrawal for this type of processing, depending on the means used, as follows:

  • Electronic mail: By the link to the effect that you will find in each of the electronic communications or by an analogous procedure specified in the commercial communication.
  • WhatsApp: Requesting the subscription down.
  • SMS: Requesting the cancellation.

The legal basis that legitimates the processing of personal data is the express consent when marking "I have read and accept the privacy policy".

It must be borne in mind that if the mean used is WhatsApp, personal data will be transferred to WhatsApp Ireland Limited which is located within the EEA.

Personal data will be kept as long as you do not withdraw the consent according to the form indicated in this section.

BOOKING FORM

Personal data will be processed to manage online reservations, your payments, any complaint or claim about the services provided, identify and validate your legal age to hire, as well as for and, where appropriate, the formulation, exercise or defense of claims

The legal basis that legitimates the processing of personal data is the express consent when marking "I have read and accept the privacy policy".

Personal data will be transferred to the State Security Forces in compliance with legal obligations, and, in some cases, may be assigned to online payment service providers.

The personal data will be kept as long as the consent is not withdrawn, unless they should be kept for the maintenance of the relationship between the parties or during the years necessary for compliance with legal obligations.

 


COOKIES POLICY

COOKIES INFORMATION:

Cookies are files that can be downloaded on your equipment via webpages. They are tools with an important role in providing numerous services in the information society. Among others, they allow a webpage to store and recover information about the browsing habits of a user or their equipment and, depending on the information obtained, this can be used to recognise the user and improve the service offered.

STATISTICS FROM GOOGLE´S SITE:

Depending on the entity managing the domain to which the cookies obtained are sent and processed, we can distinguish between two types: own cookies and third party cookies. A second classification also exists depending on the period of time they remain stored on the client browser, being treated as either session ID cookies or persistent cookies. Finally, there exists another classification with five types of cookies, according to the purpose of obtaining the data to be processed: technical cookies, personalisation cookies, analysis cookies, advertising cookies, behavioural advertising cookies.

COOKIES USED ON THE WEBSITE:

Hereafter the cookies being used in this portal shall be identified as well as their type and function: A technical type personal cookie called PHPSESSID necessary for correct browsing through the webpages. Google Analytics cookies, a web analytics service developed by Google, which allows the monitoring and analysis of traffic on the websites. On your browser you shall observe four cookies from this service. According to the previous classification these are own, session ID and analysis cookies. You can find more information concerning these and how to disable the use of these cookies here:

https://safety.google/.

By means of the web analysis no personal data is obtained guaranteeing protection the privacy of persons who browse the web. The information obtained is about the number of users accessing the web, webpages viewed, the frequency and repetition of viewing, duration, browser used, service provider, the language, terminal used, or the city to which your IP address is assigned. This information allows this portal to provide a better and more appropiated service.

HOW TO MODIFY THE COOKIES CONFIGURATION:

You can restrict, block or delete from this site or any other webpage, using your browser. On each browser the operation is different; the Help Function will show you how to do this.

 *How to configure cookies for Internet Explorer.

 What are cookies?

 Cookies are small datasets delivered by webpages to store information about your preferences. Cookies can improve your browsing experience letting webpages remember your preferences and letting you avoid having to login to a new session every time you visit certain pages. However, some cookies can put your privacy at risk by tracking those sites you visit.

 To delete cookies: 

  1. In Internet Explorer, select the Toolsbutton, highlight Security, and select Delete browser history.
  2. Select the checkbox Cookies and website data, and select Delete.

 To delete cookies for Internet Explorer 8

  1. In Internet Explorer, select the Security button, and then select Delete browser history.
  2. Select the checkbox next to Cookies.
  3. Select the checkbox Preserve data from favourite websites if you do not wish to delete cookies associated with websites in your Favourites list.

Block or allow cookies

If you do not want sites to store cookies on your PC, you can block cookies. However, blocking cookies could impede some sites from showing up correctly. Or you may receive a message from the site informing you that you have to allow cookies to see the page.

To block or allow cookies for Internet Explorer 11 for Window 10

  1. In Internet Explorer, select the Toolsbutton, and then select Internet options.
  2. Select the Privacy tab, and under Configuration, select Advanced and select that you wish to allow, block or if you wish to be alerted for first and third party cookies.

To block or allow cookies

  1. In Internet Explorer, select the Toolsbutton, and then select Internet options.
  2. Select the Privacy tab, and under Configuration, slide the control all the way to the top to block all cookies (or all the way down to allow all cookies), afterwards select OK.